OFFICIAL REGULATION OF THE CAMPAIGN
"Order Threshold Gift"

SECTION 1. PROMOTIONAL CAMPAIGN ORGANIZER

1.1. The organizer of the promotional campaign 'Order Threshold Gift' (hereinafter referred to as 'Promotional Campaign') is RAZADI S.R.L., with headquarters in Timisoara, Felix Street, no.25, Timis County, having a work point at Cupio -- central warehouse, CTPark, building TIM4, unit F, Calea Lugojului, no. 148, Ghiroda locality, postal code 307200, Timis county, registered at the Trade Registry under no. J2006003001354, CIF RO19051501.
1.2. The campaign will be conducted according to the provisions of this official regulation (hereinafter referred to as 'Regulation'), being mandatory for all participants. By participating in this Promotional Campaign, participants agree to respect and comply with all provisions, terms and conditions of this Regulation and applicable legislation.
1.3. The Organizer reserves the right to modify and/or supplement this Regulation, as well as the right to suspend and/or cease and/or interrupt the conduct of the campaign, with the condition of prior notification of participants regarding any modification of any of its provisions.

SECTION 2. LEGAL BASIS. NAME, PERIOD AND AREA OF CAMPAIGN DEPLOYMENT

2.1. This Regulation, as well as any information related to the 'Order Threshold Gift' campaign can be obtained free of charge by any applicant, by phone 0372.917.306 or by email: [email protected].
2.2. The campaign bears the name 'Order Threshold Gift'.
2.3. The campaign takes place on the e-commerce platform www.cupiocosmetics.com starting from the date of 14.11.2025-16.11.2025.
2.4. After the end date of the Promotional Campaign, the Organizer no longer has any responsibility and no longer assumes any obligation in connection with any circumstance that might possibly lead to the conclusion of the Campaign's continuation.
2.5. The Organizer reserves the right to extend/modify the Campaign period during its course, but not before announcing this publicly.

SECTION 3. OBJECT OF THE PROMOTIONAL CAMPAIGN

3.1. The object of the Promotional Campaign consists of products commercialized on the e-commerce platform www.cupiocosmetics.com in the period 14.11.2025-16.11.2025.

SECTION 4. PROMOTIONAL CAMPAIGN MECHANISMS

4.1. Campaign participants who purchase products that exceed the order threshold value, respectively 250 lei will receive as a gift a Dated planner Cupio 2026.
4.2. To benefit from the gift product, the order value must exceed 250 lei after applying any type of discount. At the same time, the shipping cost is not included, it is calculated separately from the order value.
4.3. All products that are part of the campaign will be offered within the limit of available stock, depending on the final value of the order.
4.4. The campaign is valid only within the limit of available stock. Products that will no longer be in stock at the time of package assembly will be automatically removed from the order, without prior notification of participants.
4.5. The shipping cost is not included in the campaign and is calculated automatically depending on the order value, as found in the 'Payment and delivery' section of the site (https://www.cupiocosmetics.com/plata-si-livrare).
4.6. The collection process can take up to 2 working days from the date of placing the order. Participants will take possession of the ordered products within up to 3 working days from the date when the chosen courier company will pick up the products, regardless of the chosen delivery method.
4.7. The collection and delivery term may be exceeded for reasons independent of the organizer's will. In such situations, the organizer cannot be held responsible for possible delays, and the customer understands and accepts that these unforeseen circumstances may affect the initially established delivery term.
4.8. The promotional campaign does not accumulate with other offers, promotions, reductions, discounts, vouchers, bonus points, loyalty cards etc. At the same time, orders do not accumulate, each placed order is independent. Multiple orders cannot be placed and subsequently accumulated.
4.9. The cash equivalent of the granted reduction is not awarded.
4.10. In case the customer opts for replacing the product purchased within the Campaign, the new product that replaces it will no longer benefit from the respective offer, except in the situation where it itself is the object of a Campaign or special offer. For clarity, at the time of replacement, the price valid at the date of replacement applies to the new product.
4.11. In case of return of purchased products that have benefited from a promotional gift, the received gift must be returned in intact conditions. In case the gift cannot be returned, the return of purchased products will not be accepted.

SECTION 5. ORGANIZER'S RESPONSIBILITY

5.1. The impossibility of participants to take possession of products participating in the Campaign for reasons independent of the Organizer's will, exonerates the Organizer from any responsibility.
5.2. The Organizer is absolved of any responsibility for all damages suffered by participants and/or by persons who legally represent them in connection with purchased products.
5.3. The Organizer cannot be held responsible if, in case of force majeure or a cause independent of its will, data changes occur or even if this action will be modified or cancelled.
5.4. If, for any reason, this Campaign cannot be conducted according to planning due to causes beyond the Organizer's control, fraud, technical problems, or any other causes which, in the Organizer's opinion, corrupt or affect the administration, security, correctness, integrity or proper conduct of the Campaign, the Organizer reserves the right to cancel, cease, modify or suspend the Campaign. In the situation where the Campaign ceases due to force majeure, fraud or technical difficulties before the end of the Campaign Period, an official announcement will be made at the Campaign location.
5.5. Unjustified claims and complaints proven to be unfounded and abusive constitute grounds for the Organizer to request damages.
5.6. By placing the order, Participants declare that they have acknowledged and agree with what is mentioned in this campaign regulation.
5.7. Any disputes arising between the Organizer and Participants regarding any aspect related to the conduct of the Promotion will be resolved amicably, and in case this will not be possible, disputes will be resolved by competent Romanian judicial courts in Timisoara.

SECTION 6. TERMINATION, SUSPENSION, INTERRUPTION OF THE PROMOTIONAL CAMPAIGN

6.1. The promotional campaign may cease before the completion of the provided period in case the stocks of products included in the campaign are exhausted.
6.2. The Organizer reserves the right to suspend or cease at any time the promotional discount Campaign, with prior notification of the public, in the following situations: a.) in case of force majeure according to current legislation; b.) in case of detecting electronic fraud activities, hacking or deception; c.) in case where, for technical or legal reasons, the regulatory conduct of the Promotional Campaign cannot be ensured.
6.3. By bringing such a decision to the public's attention, the promotional Campaign will cease/be suspended by right and no interested party will be able to claim its continuation or any kind of compensation.
6.4. The cessation or suspension of the promotional Campaign for the reasons indicated above, determines the cessation of obligations born in the Organizer's charge in relations with participants.
6.5. The Organizer is entitled to take all necessary measures in case of attempt to defraud the campaign, abuse or any other attempts that could affect the image or costs involved in organizing and conducting the campaign, including modifying the campaign conduct procedure.

SECTION 7. PERSONAL DATA PROTECTION

7.1. By participating in this campaign each Participant gives their consent, in an express and unequivocal manner, regarding: Collection and processing by the Organizer of information regarding the email address that persons participating in the Campaign use to validate the placed order as well as data provided for this purpose; Participants also give their consent to provide data such as, but not limited to: name/surname, home address, phone number, email address, etc. and transmitting these to the Organizer for the purpose of delivering ordered products that are the object of the campaign established through this Regulation;
7.2. The Organizer will maintain confidentiality regarding Participants' personal data and will use them only for purposes established by the Regulation.
7.3. Participants have the right to refuse, at any time, free of charge and without any justification, that the data they have provided in connection with campaign participation be processed for direct marketing purposes or be disclosed to third parties for such purpose. Participants have the right to oppose personal data processing at any time, for justified reasons related to their personal situation at the email address [email protected].
7.4. Participants have the right to information, the right of access to data, the right of opposition, the right of intervention on data, the right not to be subject to an individual decision, as well as the right to address justice.

SECTION 8. LIMITATION OF LIABILITY

8.1. Use of the website www.cupiocosmetics.com is at your own risk. This website is offered as it is available, without representations and warranties (for example, availability, accuracy or complete form), RAZADI S.R.L. limiting its responsibility towards any and all of the above mentioned.
8.2. For the purpose of using this website you are solely responsible for obtaining, configuring and maintaining in any way the hardware, software, telephone services and any other equipment and services necessary for you to be able to use this website.
8.3. By accessing the website, you agree with the Limitation of Liability. If you do not agree with the terms and conditions in this section, we request that you cease using the website.
8.4. The Internet is not a secure environment, with possible interruption, access stoppage, as well as accidental or deliberate breach of security and confidentiality of information, as a result of situations beyond our control. Thus, the use of this website may be affected by numerous factors beyond RAZADI S.R.L.'s control.
8.5. RAZADI S.R.L. will not be responsible towards you or towards other third parties for any damage suffered by you as a result of any event among those mentioned above, but for no other kind of damage suffered by you as a result of any operational defects, modifications or withdrawals of the website. Consequently, the website content is available without warranties, express or implied, including but not limited to the accuracy, timeliness and/or completeness of provided information.
8.6. Without bringing any limitation in connection with the above mentioned, as well as in correlation with applicable legislation, RAZADI S.R.L. does not offer any representation or warranty regarding the fact that:
The website will be compatible with your computer and associated equipment and software;
Information contained on this website or in connection with it will be correct and complete;
The fact that some or certain results can be obtained through the use of this website;
The use of the website, downloading any information will not generate viruses or any other destructive or disruptive components.
8.7. RAZADI S.R.L. will not be responsible towards you or other third parties for any kind of direct or indirect damages, or for other damages of any other nature in connection with the use of this website, any content found on the website or accessed through its use.
8.8. The Organizer will not be considered responsible for possible technical errors that may occur on the www.cupiocosmetics.com platform during the campaign period, respectively 14.11.2025-16.11.2025. The participating customer understands and accepts that such technical errors may appear from causes independent of the Organizer's will and control and that no compensation or remedy will be offered as a result of such interruptions or errors.
8.9. Your acknowledgment and acceptance of the terms and conditions within this document constitutes a fair allocation of assumed risks and liability.
8.10. Links to the website without explicit written permission from RAZADI S.R.L. are prohibited. Framing (framing the site within another site), mirroring (copying) the site, scraping (copying content from the site and republishing in another location) and altering data available on the website or its content in any form and by any method are strictly prohibited.

SECTION 9. FORCE MAJEURE

9.1. Force majeure represents any event that cannot be controlled, remedied or foreseen, independent of the Organizer's will and whose appearance puts it in the impossibility of fulfilling the obligations assumed through this regulation. The Organizer will be exonerated from any responsibility if the campaign conduct is prevented or delayed by a case of force majeure or if, following such a force majeure situation, the Organizer is prevented from executing any of the obligations assumed according to this Regulation. The Organizer, if invoking force majeure, is obliged to communicate to Campaign Participants the existence of this within 5 (five) working days from the appearance of the force majeure case.

SECTION 10. DISPUTES AND FRAUD

10.1. Any complaints related to the Campaign conduct will be made in writing and will be transmitted to the Organizer's headquarters, by registered letter with confirmation of receipt, with the mention 'Promotional Campaign', within a maximum of 2 (two) days from the production of the reported incident. In case of exceeding this term, the Organizer will no longer consider any contestation/complaint regarding the Campaign conduct. Complaints transmitted by phone or with delay will not be processed.
10.2. Any eventual dispute between Organizer and participants will be resolved amicably. When this is not possible, the parties may address the competent judicial courts from the Organizer's headquarters.

SECTION 11. FINAL PROVISIONS

11.1. The applicable law is Romanian law.
11.2. The provisions of this regulation are completed by the terms and conditions available on the www.cupiocosmetics.com platform, which can be found in the 'Terms and Conditions' section.
11.3. The Organizer is entitled to take all necessary measures in case of attempt to defraud this Campaign, the system, abuse or any other attempts that could affect the image or costs of this Campaign.
11.4. In case a certain provision of this official Regulation is declared null, the other provisions remain valid/valid to the extent that they can produce legal effects even in the absence of provisions declared null. As far as possible, cancelled clauses are replaced with another reasonable, legally valid regulation, which corresponds as much as possible to the purpose of provisions lacking validity.
11.5. This Regulation was concluded today, 13.11.2025

ORGANIZER: RAZADI S.R.L.